Services - Your Visit at Uber Arena
Get more out of your visit to the Uber Arena: these services are designed to make your event experience that little bit more comfortable and exciting.
Whether you are attending a concert or a show at the Uber Arena, are a fan of the Eisbären Berlin or ALBA BERLIN or want to plan activities around your event visit - our new Uber Platz app is your loyal companion for your visit.
Secure your Club 201 ticket for your favorite event and become a Club 201 member.
Save your favorite events directly in the calendar and receive all important information about the event including admission times, support acts, traffic information, etc.
Keep an overview at all times and use our Arena Map to find your seat, checkrooms, catering stands etc. more easily.
With the Uber Platz App you have everything at a click - all events and news from the Uber Arena, the Uber Eats Music Hall, the UCI LUXE cinema program as well as menus and opening hours of the restaurants at Uber Platz.
Download now App Store und Google Play Store!
Cashless Arena
Uber Arena is a cashless venue. At all events, food and drink orders can only be paid for by card at the concession stands, at mobile stations and in the Premium area (including suites and World Dinner Restaurant). Only cashless payments will also be accepted at the cloakrooms and merchandise stands.
Accepted payment methods are debit card, AMEX, Mastercard, VISA, Apple Pay and Google Pay.
Mobile Ticket
All tickets that you buy in our Premium Ticket Shop are also available as mobile tickets. This allows you to conveniently show your cell phone at the entrance instead of printing out a ticket.
Awareness-Teams
The awareness team from our security service provider B.E.S.T. is available to you at selected events. You will recognize them by their red and pink uniforms. This specially trained team will be on hand to answer any questions you may have on the subject of awareness and in cases of harassment, discrimination or similar.
Charge Your Phone
Your cell phone battery is dead? No problem. You will find charging stations powered by Aircharge at the after-show bar on the 2nd floor and at the bar in the Premium Lounge. In addition you can rent powerbanks to charge your phone at the stations provided by Rechargy.
Earmuffs & earplugs
Earplugs are available free of charge on request at all checkrooms in the Uber Arena. Earmuffs for children are also available for a deposit. Simply speak to our staff on site. Please note that availability is limited.
Charging stations for electric vehicles
There are ten charging stations for electric vehicles on the first floor of the Arena multi-storey car park. There are also charging stations in the Plaza multi-storey car park, which can be found on the left after entering the underground car park.
Visitors can charge their vehicles at public rates, with both roaming and ad-hoc charging possible. Charging processes are billed automatically via the Vattenfall InCharge system.
